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Please be candid in rating each item below from 1 to 6
(6 = highest rating, 1 = lowest rating, or N/A if not applicable).
1) How would you rate CP’s quality with regards to tolerances and dimensions?
6
5
4
3
2
1
N/A
2) How does CP’s quality compare to other brands of pistons purchased?
6
5
4
3
2
1
N/A
3) How satisfied are you with the performance of CP’s pistons?
6
5
4
3
2
1
N/A
4) How would you rate CP’s overall delivery time?
6
5
4
3
2
1
N/A
5) Are your CP pistons delivered within the time quoted?
6
5
4
3
2
1
N/A
6) How would you rate CP’s product value?
6
5
4
3
2
1
N/A
7) How satisfied are you with the overall appearance of our packaging?
6
5
4
3
2
1
N/A
8) Are you satisfied with our current sales documentation (packing slip, spec sheet, etc.)?
6
5
4
3
2
1
N/A
9) Are our invoices and billing statements timely and accurate?
6
5
4
3
2
1
N/A
10) Communicating with CP representatives was easy and convenient.
6
5
4
3
2
1
N/A
11) How would you rate our product knowledge and technical support?
6
5
4
3
2
1
N/A
12) CP representatives were prompt, courteous and appreciative.
6
5
4
3
2
1
N/A
13) How would you rate our responsiveness (calls returned, follow-up, etc.)?
6
5
4
3
2
1
N/A
14) CP representatives were outstanding professionals
6
5
4
3
2
1
N/A
15) How likely is it that you would recommend CP to your customers or colleagues?
6
5
4
3
2
1
N/A
16) Do you utilize CP catalogs?
Yes
No
How helpful are the catalogs to you?
17) Have you visited CP at tradeshows?
Yes
No
Was our presentation professional?
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